Quality Assurance


Design Mill, Inc., Inc. is committed to a high standard of excellence. As a result, the government and commercial customers we serve place their trust in Design Mill, Inc. to create exceptional systems and software for critical applications and perform outstanding services for their organizations. Design Mill, Inc. Management ascribes to this high standard of excellence by requiring a total quality commitment across all Design Mill, Inc. projects. Each employee and employee team is empowered to infuse quality in the products we deliver, integrity in the manner in which we conduct our business, and excellence in the services we provide to both internal and external customers.

Our quality objectives are to ensure that Design Mill, Inc. methods, practices, and tools:

  • Produce on-time delivery of products and services.
  • Proactively identify program findings and issues, and provide recommended solutions that facilitate customer action.
  • Meet or exceed customer expectations.
  • Support a program of continuous process improvement.

Mission


Design Mill, Inc’s mission is to provide engineering solutions and alternatives to our customers that result in speed to development efforts, quality to design efforts and value thru choice. Our workforce encompasses energetic skilled team members that never lose site of the target.

Quality Assurance Elements


The Design Mill, Inc. QAP (Quality Assurance Plan) includes these key guiding elements:

  • We will possess an overarching dedication to provide professional services that are recognized as the highest quality standards.
  • The Quality Assurance Policy shall meet customer needs by continually improving services; thereby, assuring long-term prosperity as a business.
  • Continuous improvement is essential to success. Never-ending improvement is fundamental to providing services that consistently satisfy our customers.
  • Our customers are the focus of everything we do. Our long-term success depends on constantly providing services that are recognized as industry quality standards.